Managed Services Providers (MSPs) face many unique issues resulting from the remote management of client IT infrastructures—especially due to the proactive nature of the services delivered, the method of delivery and transmission as well as the subscription model of receiving revenue. Additionally, the remote delivery of services over use of interstate wires, crossing state boundaries, involves access to sensitive personally identifiable information and confidential information from third parties, risk of loss from customer inappropriate use of software, copyright issues and underestimating labor requirements associated with services. Additional pressures exist in the market place due to national private equity group acquisitions in the space.

Tom has served as a subject matter expert for national peer group organizations, has had numerous national speaking engagements, and has been a featured guest on many dedicated MSP podcasts and MSP Radio programs. Tom’s team includes lawyers licensed in multiple jurisdictions and he has developed a national network of local attorneys he works with to deliver legal and business consulting services. Tom has served hundreds of technology related companies in his 28+ years of practice.

Tom and his team have worked with Managed Services Providers for two plus decades, modeling the general counsel like function of a Fortune 500 business but only for several MSPs.  While other firms provide MSP focused counsel on technology issues, we are not aware of any other team that provides general legal counsel to MSP firms together with the issues that are unique and particular to MSPs.  We offer subscription and flat fee billing arrangements too—just like our MSP clients!

Tom and his team provide a complete and total general counsel-style function for MSP companies—fusing both technology-related law and general corporate law. Services for MSPs range from handling IP issues, tax planning and federal compliance with employment law issues, to managing MSAs, NIST, PII and federal privacy requirements. This unique combination of experience coupled with access to a large team makes MSP Law a better fit for Managed Services Providers in comparison with a general business attorney.